Personal Information We Collect

We collect the following types of personal information:

• Identifying Information: Name, email address, phone number, etc.

• Residential Information: Address for service provision.

• Other Information: Special requests or feedback from customers.

How We Collect Personal Information

We collect personal information through the following methods:

• Online booking forms on our website.

• Inquiries via email, phone, or in person.

Purpose of Collecting Personal Information

The personal information we collect is used for the following purposes:

• Service Provision and Management: Booking confirmation, scheduling, service delivery, etc.

• Customer Support: Responding to inquiries, handling complaints, etc.

• Legal Compliance: Meeting accounting, taxation, and regulatory requirements.

Sharing and Disclosure of Personal Information

We do not share personal information with third parties without the customer’s consent, except in the following cases:

• When necessary for service provision: For example, sharing information with subcontractors or delivery providers.

• When required by law: Compliance with court orders, legal procedures, or other regulatory obligations.

Transfer of Personal Information Overseas

We do not transfer personal information overseas unless it is necessary. If such a transfer is required, we will take appropriate security measures to ensure compliance with applicable privacy laws.

Security and Storage of Personal Information

We take the following measures to protect personal information from unauthorized access, modification, disclosure, or destruction:

• Physical Security: Secure offices and storage facilities.

• Technical Security: Firewalls, encryption, and other security technologies.

• Administrative Security: Staff training, access control, and data protection policies.

Personal information is retained only for as long as necessary to fulfill its intended purpose or as required by law and regulations.

Access and Correction of Personal Information

Customers have the right to access, modify, or update their personal information at any time. Requests can be made through the contact details provided below.

Anonymity and Pseudonymity

Customers have the right to request services anonymously or under a pseudonym where possible. However, in cases where accurate information is necessary for service delivery, anonymity or pseudonymity may not be feasible.

Complaints and Inquiries

If you have any complaints or inquiries regarding the handling of personal information, please contact us using the details below. We will respond promptly and appropriately.

Changes to This Policy

We may update this privacy policy periodically, and any changes will be notified on our website. If significant changes occur, we will inform customers directly.

Contact Information

• Email: easyofservices@gmail.com

• Phone: 0413 201 683

• Address: 21 James St, Lidcombe NSW